What is your returns policyUpdated 9 months ago
Returns: You have 30 days from the date of delivery to request a hassle-free return. Ensure the item is unused, with tags, and in its original packaging. Proof of purchase is required. Items bought on sale are considered final sale and can only be returned for store credit.
Starting Your Return: Requesting a return is straightforward. Choose from three convenient options: Email us directly at [email protected] with your order details. Complete our contact form, including your order number. Contact us via the chat icon on our website.
No Cost for Returns: There are no fees for return shipping – it's on us! We offer FREE exchanges & store credit within the 30-day window.
Refunds: We'll inform you once we've inspected your returned item. If your refund is approved, you’ll see the amount on your original payment method within 10 business days. Remember, your bank or card issuer may need additional time to process it.
Exchange Policy: You have the full 30-day period to exchange items easily. Just contact us, and we'll arrange for a smooth exchange process.
International Returns: While domestic returns are free, international return shipping and any reverse duties are the responsibility of the customer.
Gift Card Refunds: If your purchase was made with a gift card, any refund will be issued back to the same gift card.
For any questions about returns, exchanges, or refunds, or if it’s been over 15 business days since your return was approved, please get in touch at [email protected]