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Returns

What is your returns policy

Returns: You have 30 days from the date of delivery to request a hassle-free return. Ensure the item is unused, with tags, and in its original packaging. Proof of purchase is required. Items bought on sale are considered final sale and can only be re

How does return shipping work?

Return shipping is complimentary for exchanges and store credit. If your item is not a sale item, you are also eligible for a refund. Upon initiating your return, you will receive a QR code, which you can use to drop off your item at the designated c

In what condition can I return the product?

Returned items must be unworn, unwashed, with original tags attached, and in their original packaging. Please ensure that the order packing slip or return invoice clearly indicates which items are being returned to avoid any processing issues.

My item arrived damaged; how can I get a new one?

If your item arrived damaged, please contact us immediately at [email protected] or through the chat icon on our website. Provide details about the damage and your order number. We will quickly arrange for a replacement and handle all the necessary

I received the incorrect item; what do I do?

f you received the incorrect item, please contact us as soon as possible at [email protected], with filling out our contact form or via the chat icon on our website. Include your order number and details about the item you received. We'll take imme

Do you offer free exchanges?

Yes, we offer one FREE exchange per order within the same product category (different size or color). For any additional exchanges, a shipping and handling fee of $6.99 will be charged.

Sale Items

Items during certain promotions or sales cannot be returned or exchanged.