If your tracking information shows your order as delivered but you cannot find it, follow these steps:

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your tracking information shows your order as delivered but you cannot find it, follow these steps:<ol style="box-sizing: inherit; padding-inline-start: 32px; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: inherit; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">Wait 36 hours&#x2014;occasionally, packages may show as delivered before they have actually arrived.</li><li style="box-sizing: inherit; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">Check for a notice of attempted delivery and review the tracking history for any updates or proof of delivery.</li><li style="box-sizing: inherit; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">Inspect around your residence&#x2014;search common places like back porches, bushes, garages, or anywhere else a package might be placed to protect it from theft or weather.</li><li style="box-sizing: inherit; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">Ask others at your location&#x2014;sometimes family members, roommates, or neighbors may have accepted the delivery without your knowledge. If you live in an apartment complex, check with your rental office in case the package was left there.</li><li style="box-sizing: inherit; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; margin-block-end: 8px;">Contact the carrier&#x2014;if all else fails, reach out to the delivery carrier to file a missing package claim, then inform us with the claim number so we can assist further. Please note, we cannot be held responsible for lost or stolen packages that have delivery confirmation to the provided address.</li></ol>

My tracking says delivered, but I didn't receive my item?

If you need to update your shipping address, please contact us immediately. We can only change addresses within a short window after an order is placed, typically within the first 2 hours. Please note, once your order has begun processing or has been

<span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you need to update your shipping address, please contact us immediately. We can only change addresses within a short window after an order is placed, typically within the first 2 hours. Please note, once your order has begun processing or has been shipped, we are unable to make any changes.

How can I update my shipping address after placing an order?

Please allow up to 24 hours for a response. We are available from 9AM to 5PM, Monday through Friday.

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My tracking says delivered, but I didn't receive my item?

How can I update my shipping address after placing an order?